Mylaheychart Login (2024)

FAQs

Why can't I log in to MyChart? ›

If you're having trouble logging in, click the "Forgot Username?" or "Forgot Password?" link below the login fields for assistance. You will go through two-step verification to verify your identity so you can recover your username or password.

How do I sign up? Patients who wish to participate will be issued a My Lahey Chart activation code during their clinic visit. This code will enable you to log in and create your own username and password.

If you don't have an activation code, please call your clinic to get one. Please enter your ZIP code. Enter your date of birth in the format shown, using 4 digits for the year.

If you forgot your username, you can use the Forgot Username? link on the MyChart login screen to recover it. To change your username to something different, you will need to reach out to your healthcare organization's MyChart support desk and request that they change it.

After five failed attempts at signing into your MyChart account, the system locks the account. Please reset your password. After five failed attempts to reset your password, the system restricts all access. Please contact MyChart Support to reactivate your account.

Some test results are not released to your MyChart account because of their sensitive nature. Your doctor determines which types of test results are able to be accessed through MyChart and which might require an in person conversation.

If you want to sign up for MyChart on your cell phone or another mobile device, download the mobile app on your phone first. 1. On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device).

Read messages and conversations with your doctor or other clinic staff by going to your Inbox at Messages in the top menu. You may also go to Your Menu > Communication > Messages.

Your MyChart password:

Must be between 8 and 20 characters. Must contain at least one letter and one number.

How do I reactivate an inactive MyChart account? ›

To have your account re-activated, you may contact MyChart Patient Support through our HELP page, or you may call our support line at 1-888‑97CHART (1-888‑972‑4278).

A username is a phrase, word, or combination of characters used to identify and gain access to a computer or computer network. User accounts, user names, user IDs, and login IDs are all examples of usernames. A computer system might have many accounts, each of which would have a different username.

MyChart is EPIC's patient portal. MyChart is a secure means for patients to access parts of their health records through a web browser and cell-phone apps.

If you are experiencing problems such as being logged out immediately after logging in, an extension or add-on in your web browser may be causing problems with MyChart. Use the links below to learn how to disable extensions and add-ons in some of the most popular web browsers.

To have your account re-activated, you may contact MyChart Patient Support through our HELP page, or you may call our support line at 1-888‑97CHART (1-888‑972‑4278).

What do I need to use MyChart? You need access to a computer or mobile device connected to the Internet and an up-to-date browser (such as Edge, Chrome, Firefox, or Safari).

What do I need to do if I receive an Invalid Personal Information error? This error can occur when your personal information does not match what is currently listed in your medical record. If you receive this error, use the Contact Us link located in the error message to notify MyChart support.