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Fingerbobs Posts: 1,661 Forumite
11 April at 4:38PM edited 11 April at 4:40PM in
I understand that most banking apps disable the facility to take screenshots on Android devices "for security reasons" but this has never been possible on Apple devices, and I've been merrily screenshotting away for years.
However, Halifax (and presumably Lloyds too) have recently found a way to intercept the screenshot function, so instead of a screenshot, you just get a black image.
Even a video screen-recording doesn't work - as soon as the app is opened, the recording just shows a black screen.
Just wondering if anyone has found a way around this annoying restriction, apart from just using another device to take a photo of the screen?
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eDicky Posts: 6,623 Forumite
11 April at 5:06PM
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Annoying? Whenever I used to try a screenshot on a banking app and was prevented (android), I soon realised that it wasn't such a good idea...
Evolution, not revolution
la531983 Posts: 2,053 Forumite
11 April at 5:37PM
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Use the browser instead and login manually. This is what I have to do with the Halifax. They cant stop screenshots that way.
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Fingerbobs Posts: 1,661 Forumite
11 April at 5:40PM
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eDicky said:
Annoying? Whenever I used to try a screenshot on a banking app and was prevented (android), I soon realised that it wasn't such a good idea...
I knew the first response would be along these lines. This forum is so predictable
But I am intrigued as to why you think it's not a good idea? Is it any more of a security risk than downloading a PDF of your statement?
And how is screenshotting the details of a cashback offer, containing no sensitive information whatsoever, a security risk?
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Fingerbobs Posts: 1,661 Forumite
11 April at 5:57PM
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la531983 said:
Use the browser instead and login manually. This is what I have to do with the Halifax. They cant stop screenshots that way.
That works, but it's not always the easiest solution. For example, Halifax's mobile site doesn't allow you to access the cashback offers. This is only available on the Desktop version site, which you can switch to using the tiny link at the bottom of the page, but gives very small text on a mobile screen. Far better and easier to just screenshot the mobile app.
On-the-coast Posts: 441 Forumite
11 April at 6:09PM
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I noticed this a few months ago on my iPhone (Lloyds)
It irritates me too.
I have an s&s isa with some international shares in it. I like to screen shot the transaction at point of purchase so I can cross check with the rates that appear a few hours later or next day. But I just have to rely on my memory now.What am I being protected from?
On-the-coast Posts: 441 Forumite
11 April at 6:18PM
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Btw I found this (indirectly) from Lloyds.
Fingerbobs Posts: 1,661 Forumite
11 April at 6:25PM
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Yes, it would be interesting to hear some rationale from the banks on why they think screenshots pose a security problem.Or, I suppose I should say, more of a security problem than the ability to download a PDF of one's full bank statement.
jameseonline Posts: 600 Forumite
11 April at 6:53PM
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I'm an android user & don't understand why banks do this either, that said not all do this NatWest and RBS don't.
I guess you could use another phone to take a picture? 😏
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overspender22 Posts: 207 Forumite
11 April at 7:06PM
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Perhaps a way to stop people faking transaction confirmation screenshots? Often we hear of scammers having fake banking apps where they show a screenshot of a payment for goods having been made and it’s fake.
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WillPS Posts: 3,808 Forumite
11 April at 8:17PM
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jameseonline said:
I guess you could use another phone to take a picture? 😏
This is what I do when there's a need, or use the camera in my tablet or laptop.
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