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Incident Number: 18.dc57645f.1718054326.21ace6ec For assistance with your shipping needs, you can call us anytime at 1.800.GoFedEx 1.800.463.3339 or visit fedex.com.
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FAQs
User reports indicate no current problems at FedEx
FedEx is a courier delivery services company.
Is FedEx struggling to deliver? ›
Carriers face weak demand
FedEx and UPS grappled with soft demand throughout the year, extending a slump that emerged in 2022 as the pandemic-fueled e-commerce boom cooled off and shippers navigated a cloudy economic climate.
What happens if you don't answer the door for FedEx? ›
Delivery attempts
If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient's door. If no signature is required, the shipment will be left at the recipient's door.
Is FedEx volume down? ›
However, the division's package volume saw the smallest decline yet in fiscal 2024 — down 4% year over year. And despite year-over-year declines each month of the fiscal year, the decreases have become smaller each month.
Why is FedEx having shipping issues? ›
Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, and national emergencies) may occur and cause delays for inbound and outbound shipments.
What problems is FedEx facing? ›
One of the biggest challenges that FedEx has faced in recent years is the rise of e-commerce and the increasing demand for fast and reliable delivery services. With the growth of online shopping, FedEx has had to adapt its business model to meet the changing needs of consumers.
Where does my package go if I'm not home? ›
In the event of an inaccessible location, the carrier typically has two options: they can either return the package to the sender or bring it to a local distribution/fulfillment center.
Can you sue FedEx for not delivering? ›
If you believe that your package was not delivered to you as indicated and you have evidence to support your claim, you may have grounds to file a lawsuit against FedEx for breach of contract or negligence.
Does FedEx actually deliver at 8pm? ›
How late does FedEx deliver? Typical FedEx delivery hours are 8 a.m. to 8 p.m., Monday–Friday and on Saturday and Sunday for residential deliveries except for FedEx Express shipments. FedEx Express delivery times vary by service.
Why is FedEx down so much? ›
Shares of FedEx Corporation FDX declined 3.32% on Apr 1 to $280.13 per share from $289.74 on Mar 28. This downside was mainly due to the non-renewal of the air-cargo contract with United States Postal Service or USPS. The current contract with FedEx will expire on Sep 29, 2024.
FedEx blamed the 2% revenue decrease primarily on lower fuel surcharges at all its transportation segments along with decreased volumes in its FedEx Express and FedEx Freight segments. Revenue from FedEx's package delivery business increased less than 1% to $8.26 billion.
Is FedEx laying off workers? ›
FedEx is scaling back its staffing levels after posting stronger-than-expected quarterly earnings. “We made the difficult decision to reduce a small percentage of positions as we streamline and realign functions,” the delivery giant said in a statement to FreightWaves.
Why is FedEx having operational delays? ›
An operational delay at FedEx refers to a situation where your shipment is temporarily held up or delayed within the FedEx shipping process. The reasons for operational delays can vary, ranging from inclement weather conditions and mechanical problems to staffing issues and compliance checks.
Why is my FedEx package not updating? ›
Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination. This is especially true during periods of long travel.
Why is FedEx unable to deliver my package? ›
The reason could be inclement weather, a natural disaster, a vehicle issue like a flat tire, or other conditions. We work hard to deliver every package as soon as possible, so a delivery exception doesn't necessarily mean that your shipment will arrive late.
Why has my FedEx package stopped moving? ›
Shipments receive updates at various points in their journeys between pickup and delivery. The frequency of scans may vary and it is not unusual for a shipment that's on its way to go more than 24 hours without an update, especially during periods of long travel.